Meet the Andisa Team

I’m MD of Andisa and have always been a techie. Officially I am MD of Andisa however I am also the lead “IT Guru”.

My title has been earned while helping install the Nepal Rural IT project that we are involved with. My belief is that IT providers have a responsibility to help other businesses grow by installing quality networks and then working with customers to make sure the network grows with them. If you ever contact any of our customers I am sure they would back that up about our service.

My training is as an Electronics Engineer and more recently I have worked through the MikroTik Certification – MTCNA. MTCWE and MTCRE.

Prior to owning Andisa I was  technical services manager at Welcom Software. I managed the hardware support team and managed all installs at clients sites. Prior to that I worked for Spectrum Computer Services in Bradford. I installed and supported servers in the NHS and Local councils across the UK to manage cash receipting systems.

I recall the first computer in a Harrogate school and created a Lunar landing game to teach myself programming at the age of 14. I installed the first PC (An “Apricot”) into Bradford Health Service and installed the very first dial up internet link into Welcom Software. Prior to that, electronic communication was spelt as “FAX”

I’ve also passed and practiced  Prince II project management, too many  server accreditations to list and presented at the MikroTik User Meeting in Kathmandu!

During 2016-17 I was President of Harrogate Brigantes Rotary Club. Look at our Corporate Social Responsibility page for details of projects we get involved with. Corporate Social Responsibility
My biggest challenge in Rotary was bringing 40 students plus teachers across from Nepal, to perform in our own concert with 350 kids on stage! That was a big project to plan, manage, coordinate…. I successfully raised £85k from donors across the world.

I now volunteer on the Audit and Risk committee for Ripon Cathedral and also the management team for St Paul’s United Reformed Church in Harrogate.

I am proud to be surrounded by customers who have very similar beliefs and thank them for their continued partnership. If you want to be part of this ethos then get in touch!

Contact Us

 

Certifications:

• HND Electronics and Communications
• Mikrotik Certified Network Associate
• Mikrotik Certified Wireless Engineer
• Mikrotik Certified Routing Engineer
• Ladder & Safety
• Working at Heights
• 3CX Basic Certified
• 3CX Intermediate Certified

Jayne is Company Secretary and co founder of Andisa. She is responsible for keeping the office running smoothly and also for getting the rest of the team on site on time (not always an easy task but she reckons that she’s qualified for the task because she is mother of three Andy clones!)

Q. What’s it like working with family?
A. Annoying but we get the job done and the clients systems are always working reliably. Andy and Paolo have a real passion to make sure that we have a focus on keeping our clients systems 100%.

Q. What do you do out side of Andisa?
A. I’m Tawny Owl for 11th Harrogate Brownies and sing in the St Paul’s Church Choir. It keeps me busy but its great fun.

Q. Wow do you have time for personal hobbies?
A. I ice cakes to relax, although Andy would say it increases stress when I’m there at midnight the night before a big family party, still putting the marzipan on.

Chloe joined us in June 2024 and is working through all of her training. Chloe is a Harrogate person through and through, and holds a degree in Law.

Her role is admin assistant so she creates all the invoices, manages our internal and external paperwork and generally helps keep the office running smoothly.

 

 

Paolo has worked for Andisa for 12 years and together with Andy and Ash makes up the technical workforce. Outside of work he loves snowboarding, playing video games and cooking. One day he’s hoping to be fit enough to enjoy playing football for real as well as Fifa 2021.

His family run a local Italian restaurant called “Louigi’s”. He has learnt his client skills and patience working as a chef and waiter before starting a career in IT.

Paolo joined Andisa after leaving the 3rd largest nationwide insurance broker where he provided desktop and server support.

Recently Paolo has previously studied the Microsoft server 2012 MCSE training and has just topped up with the Server 2016 & 19 courses to make sure he is up to date before Microsoft restructure their training in 2021.

He also successfully studied for his Mikrotik Router Certified Network Associate training and is ladder and harness certified. We often get involved in high work on roofs and tall buildings when we install Wi-Fi equipment

Ash joined Andisa in Dec 2023 and has quickly become a key member of the support team, focussing on our help desk queries. There is a good chance that Ash will be the first voice you hear.
He has a wealth of knowledge in 365 products including SharePoint and OneDrive.

Ash is a proud family man with two children . Pictures of the kids are all over his desk!

Henry joined us in September 24 as a Level1 engineer. He has a background in education and also at Bulb Energy where he gained a reputation and won rewards for best customer service on their helpdesk.

I sure you will all get to know Henry very quickly because he is already working on our helpdesk, answering the phones and even if he doesn’t have experience to fix an issue , Henry has already proven that he owns a problem and makes sure the client is fixed quickly!

Certifications:

• iTil
• Ladder & Safety
• Working at Heights
• 3CX Basic Certified
• Heimdal Security Silver, Gold and Platinum