Our Customer Survey Scores

We are always striving to improve our products and services, to help us achieve this we continually survey our customers after carrying out work.

Latests Customer Satisfaction Score

99%

Customer Comments

Interbuilding link using a pair of Mikrotik SXT.

Thanks for helping configure the Mikrotiks recently.
The on site install was simple, we just bolted them on the wall and the link connected.
I hadn’t expected to get full 100Mb/s through the link but the devices are working fast.
Thanks again for the help, Michael – Diamond ICT, Newcastle.

Michael - Diamond ICT

I’d just like to thank Andisa for not giving up on the problem that we were experiencing with our Sage programme.
You were able to speak to the technical department at Sage and give them the detailed information which enabled him to resolve many of the problems that we had been experiencing.
As ever you were courteous and efficient and ensured that we understood what had been done before he left.

Debbi Bairstow - Kaydee

Thanks for all the help since we on boarded with Andisa.
Your approach means that we understand what’s going on and that we can trust the management of our IT by you guys.
We can truly focus on servicing our own clients.
It’s great to be able to trust the IT in the office, thanks for a great job.

Bev - BTP

Just a quick thank you for all the work you and your team have done for us this year.

With the company changes etc, the aim was to get the IT system being integral to our new working methods and a tidy up of the system so we have better control of our assets. This was not achievable without your help, and looking back at what we set out to achieve I think you have ticked all the boxes.

Julian Smith - Process Combustion

Just a quick note to thank you very much in seeing me straight away this morning and for solving the issues with my I-pad.

As you are aware, the I-pad technology has gone way beyond me at present. Hopefully I will catch up a bit when I have some spare time!!!!

However MANY THANKS

Mike Hammond - Home Client

Paolo, Easiest thing I have ever installed. I just clicked on the link and it installed! (AVG Cloudcare)

Michael Michaelson - CLC Finance

Many thanks for fixing the screen on my son’s laptop – very efficient and very reasonable charge. Good job J

Deirdre McCorry - Home Client

I just wanted to say what a good chap Connor is.

He sorted our IT problem in minutes and all in a language that we could understand.

Please pass on my thanks.

Peter Hodson - Home client

Many thanks for coming to see us yesterday, and also a big thank you for the work and support Andisa has carried out for us over the past year.
The move involved a significant project for the IT and phones and this was completed very successfully thanks to the work of your team.

Dan - CEO of Process Combustion

I just wanted to thank you both for a sterling job yesterday.
You were on the ball in every aspect and I couldn't be more delighted with the work. I am a very happy customer.
I now feel I have my home network where I want it but am sure there will be additional things to look at in the near future and I won't hesitate to come back to you.

Very much appreciated!

Elliot Rich - Home Client